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June 25, 2024 - 3 min read

Communication between agency and temporary worker via SMS

Image by Elsa Paparone
Elsa Paparone

Elsa Paparone

sms for interim

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Introduction

smsmode© is the preferred partner of temporary workers for sending SMS A2P since its creation in 2004. Our mission?

Enable agencies to inform their candidates of offers and follow-up, via SMS, in just one click!

How do temporary employment agencies use SMS ?

Like many companies, temporary employment agencies use sending SMS as a communication tool in its own right. An obvious choice when you consider that it has a much higher a much higher open rate than email (95% versus 12%). 

It's a sure-fire way to reach your target. And SMS is less intrusive than a phone call. That's why this channel is so popular with recruitment companies, especially when it comes to sending out job orders.

Manpower, Adecco, Randstad and Expectra are just some of the big names in the employment world who are already using SMS to support their local branches or manage their recruitment processes from head office - and, by the same token, their relationship with candidates. Startups, which are "uberizing" the model, have also been won over by the maximum responsiveness generated by SMS behind the (very) small screen. StaffBooker, Badakan, Brigad and even UberWorks have already banked on mobile communication.

Through tools for managing applications, schedules and contracts, SMS in the temporary employment sector is at the heart of agency/candidate communication.

GOING FURTHER
SMS or email? The ultimate comparison
Comparison SMS vs Mail

Inform and notify temporary workers

Sending mobile communications as part of the recruitment process can be useful for a variety of needs. Here are just a few examples:

A recruitment company urgently needs a temp for a job? Broadcast a last-second mobile alert to the segment of candidates with the right profile. You can use the "message reply " option to automatically manage your candidates' feedback. Their responses will be stored directly in your smsmode© account, or available via callback URL if you use the API. They can also be easily exported to an Excel file.

SUCCESS STORY
Accelerated recruitment.
Mediflash fills job vacancies 2 times faster thanks to the Mediflash website SMS
mediflash offer alert

Some examples of SMS for the recruitment sector

Confirmation of registration

[SenderID]

Hello [First name], we are pleased to confirm your registration for our temporary employment services. We invite you to complete your profile via your account, in order to optimize your search.

Login.

Job offers alerts

[SenderID]

Hello [First name], we have a temporary replacement for you from Monday July 8 to Friday July 19.

Please call us on Next so that we can validate your application together: 06 xx xx xx xx.

Provision of documents

[SenderID]

Hello [First name], your last pay slip is available in our branches in paper format or can be downloaded from your personal account on our website.

agenceinterim.com

Why choose smsmode© for communication with temps?

smsmode© has supported, and continues to support, the leaders in the temporary employment sector. Our experienced teams are available to advise you on the best way to implement your mobile strategies.

As an agency, you have two options:

Notification SMS

It lets you inform, notify and remind candidates of appointments. But also, and above all, to present your job offers to candidates instantly and with maximum reach. It's a highly effective organizational and retention tool that you can quickly automate via our API or our plugins SMS.

GOING FURTHER
Optimized customer relations. 10 tips for notifying and building loyalty with SMS

In this guide, identify the touch points where SMS improves the customer experience.

 

SMS marketing

A real "booster" for your strategies, SMS marketing is a long-term project. It enables you to promote an event, circulate offers and promotions, and raise your company's profile among interim candidates.

GOING FURTHER
High-performance marketing. 10 tips to maximize the impact of your campaigns SMS

In this guide, identify the contact points where SMS can optimize your advertising campaigns.

 

10 tips to maximize the impact of your campaigns SMS

Adaptable to all your needs, our solution is not only accessible via the smsmode©. You can also manage your mailing campaigns independently. To do so, simply integrate the following directly into your software or website our API SMS. An SDK is available for your development team on our dev.smsmode.com website, and our technical support team is also available to help you with any questions you may have.

Create your free account

Try out our SMS platform and benefit from 20 free test credits, with no obligation.

Need more info?
We look forward to hearing from you.

Simplify HR management with SMS .

What is Skello’s primary mission? To help HR teams manage their day-to-day work with digital tools. Sending text messages became essential to facilitate exchanges between managers and employees.

+10 000

SKELLO CUSTOMERS USE SMS EVERY DAY

96%

OF MESSAGES ARE READ WITHIN 4 MINUTES

À PROPOS .cls0{fill:#FFFFFF;} .cls1{opacity:0.5;}

A fast-growing French scale-up and member of the FT120, Skello is a SaaS HR management solution.
They support companies with complex schedules (catering, hotels, retail, healthcare, convenience stores, hospitals, etc.) in their personnel management and HR administrative procedures (generation of contracts, transmission of variable payroll elements, validation, etc.).

SECTOR OF BUSINESS Human Resources

COMPANY SIZE

300 employees

CREATION DATE 2016

LOCATION

France
Belgium
Switzerland

CHANNELS

- SMS

INTEGRATION - API

USE CASES

- notification SMS
- absence alerts
- authentication

Download the Skello success story

You may also, for legitimate reasons, object to the processing of your personal data. If you wish to exercise these rights, please send an e-mail to dpo(at)smsmode.com.

direct and life communication

SMS, an effective tool for HR team communication

Since its creation in 2016, Skello has integrated the SMS channel into its service to provide its customers with information directly. It is implemented in all countries where the solution operates: France, Belgium, Switzerland, Germany, Spain, Portugal, etc.

Sent to their customers’ employees, these SMS notifications make it possible to:

  • send weekly schedules to each member of staff with a button click,
  • facilitate real-time absence management, with a message sent to the manager in case of an employee’s being late,
  • transmit (initially or when reset) the unique, , confidential and personal OTP code to the Skello mobile application and badge reader.

Digitizing HR exchanges makes life easier for employees and managers alike, by simplifying the repetitive and time-consuming tasks of managing and optimizing complex schedules.

SMS for the customer experience SMS for the customer experience SMS para la experiencia del cliente SMS für das Kundenerlebnis SMS per l'esperienza del cliente

reinvent and simplify schedule management

Instant message between employee and manager

The digitalization of SMS communications also has the great advantage of contributing to the widespread availability of information: for example, having received his or her schedule directly by SMS — whether or not in addition to the mobile app — the employee will always have it with him or her, at hand, even if he or she is mobile or on the move!

But above all, the challenge of SMS communication lies in its immediacy and responsiveness.

Time is of the essence in many sectors. Notifications via SMS respond to this time objective and enable real-time communications.

For all the sectors in which Skello offers its service (catering in particular),reactivity and proactivity are the key values. This real-time communication also boasts a very high deliverability rate: a real asset in facilitating the manager’s work.

In the range of channels available, SMS proved to be the most relevant for the same reasons, particularly comparing to push notifications, which were considered but not retained due to the problems of deactivation and therefore much lower deliverability.

meeting growth challenges

A technical architecture at the service of product innovation

On the technical side, the Skello stack developed by the in-house tech team comprises, on the front end, a mobile app and a tablet app, and, on the back end a connected application with various microservices. One of these micro-services is dedicated to communications SMS, email and push notifications.

Equipped with 2 input queues (priority messages and non-priority messages), this architecture was designed to meet the needs for functionalities specific to mobile messaging, prioritization of channels and different message types, failover management (on the channel and service provider sides) and... scalability of the hyper-growth platform.

The use of SMS is simple enough in itself. Using an SMS API meets all the needs and challenges of an organization like ours

While Skello doesn’t currently provide feedback on MOs (SMS responses) or DLRs, these features would nonetheless enable actions to be triggered directly on their platform, adding, for example, more conversational features (exchange via mobile messaging between an employee and his manager, etc.).

An innovation that directly echoes the tech & product challenges of the tech team, who are developing the Skello platform towards more and more intelligence based on the digitization and HR processes automation... and on data.